Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black Reviews

Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black

Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black

  • Fully automatic coffeemaker with 24-hour programmability
  • 12-cup (5 Ounce) double-wall insulated stainless-steel carafe
  • Patented brew-through and pour-through lid keeps air out and coffee fresh and hot for hours
  • Instruction booklet included
  • Measures 16 by 7-1/2 by 11-1/4 inches; limited 3-Year warranty

With 24-hour programmability this coffeemaker lets you choose when to brew. The unit automatically shuts off and has an audible beep when brew cycle is complete. The convenient Brew Pause feature lets you enjoy a cup during the brewing cycle and the easy to read water level indicator takes the guesswork out of measuring. It’s large capacity thermal carafe keeps up to 12 cups of coffee hot and fresh and features a patented Brew Through / Pour Through Lid that seals out air and seals in flavor.

List Price: $ 185.00

Price: $ 86.74

Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless

Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless

  • Hot Water System lets you enjoy instant soups, teas, cocoas and more
  • Fully automatic with 24 hour programmability, auto shutoff, 1-4 cup setting, Brew Pause, carafe temperature control (low, medium,high) and self clean function
  • 12-Cup glass carafe has a drip-free pour spout and a comfortable handle for easy serving
  • Includes: 2 charcoal water filters and a permanent gold tone filter that ensures only the freshest coffee flavor flows through. Measuring scoop. Instruction book
  • Measures 10.2 by 8.6 by 14.4 inches; 3-Year limited warranty

Fresh, delicious coffee is only the beginning! This incredible 2-in-1 hot beverage center brews great coffee plus delivers press-to-dispense hot water for tea, hot cocoa, instant soup and more. It’s fully automatic with all your favorite features, like programmable auto-on and auto- off settings, carafe temperature control, Brew Pause, 1-4 cup option, and self clean. The blue backlit LCD with digital clock is elegant and easy to read. Convenient indicators lights let you know when water is hot

List Price: $ 185.00

Price: $ 185.00

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6 Responses to “Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black Reviews”

  1. 200 of 204 people found the following review helpful
    4.0 out of 5 stars
    Slightly Fussy Lid, but the BEST Coffee-Maker I’ve Ever Used, April 23, 2005

    This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)

    Fussy Lid, but the Best Coffee Maker Ever!, April 23, 2005

    Reviewer: R. Wilner (Metro Detroit) –

    I wish Amazon had 1/2 stars, because I would have given 4 1/2. I almost gave it a 5 star rating, but the lid may bug some people. I will admit that the lid MUST be placed in a perfect position, but how to do it is no mystery. Clearly etched in the top of the lid are the words “Open” “Close” and “Pour.” If you put the lid on so that the word “Pour” is directly over the spout, it’s no problem. When you go to screw on the lid, just make sure that the word “Pour” starts out over the spout and when it’s closed, it will end up there. No big deal. My guess is, the people who have given negative reviews about the lid were impatient with it.

    My reason for buying this coffee-maker was the 12-OUNCE thermal carafe. This was one of the only coffee-makers I saw with a 12oz carafe as opposed to an 8 or 10 ounce. This was a huge selling point for me. As someone who nurses a whole pot a coffee a day, I also was attracted to the fact that I read it keeps coffee hot for so long.

    I have had the coffee-maker for over a month now, and I am NOT disappointed! I have not had one single overflow incident and I have had no problems. I suspect that those with overflow problems overfilled the reservoir or didn’t pay attention to how they put the lid on.

    One thing I must share with those of you considering this coffee-maker. One day I made a pot of coffee and I forgot about it. The next day, approximately 36 hours later, I remembered I had made coffee the previous day, so I figured I’d pour a cup and microwave it. Microwaving was unnecessary. The coffee came out STEAMING hot. As if I had just made it! I’m sure the more coffee that is in it the hotter it will keep but this was over a day later!

    I HIGHLY recommend this product!


    -No heating mechanism. No burnt tasting coffee!

    -Once coffee is brewed, the coffee-maker shuts off.

    -Coffee stays warm for much longer than the description states

    -The carafe stays cool on the outside. I make a pot and just bring it into the living room with me, or to my desk.

    -Very aesthetically pleasing design. Looks great in my kitchen.

    -A full 12 cup coffee-maker. A rare thing amoung thermal carafe coffee-makers

    -LED Clock/Programmable Timer. Auto Seal. Brew Pause Feature. Automatic Shutoff. Available in different colors

    -The water level indicator is easy to see

    -The beep letting you know the coffee is done is loud (I like that)


    -You do need to pay attention to how to put the lid on, but it isn’t exactly rocket science.

    -The digital clock area is tiny. But read the directions and using the timer is a breeze.

    -The stainless steel fingerprints easily, but that’s not unusual in a stainless steel appliance.

    -The beep letting you know the coffee is done is loud (Some may not like that)

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  2. 81 of 83 people found the following review helpful
    3.0 out of 5 stars
    Defective, but easily fixed, July 5, 2010

    This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)

    My beloved 25 year-old Rowenta finally died, so I started looking for a new pot with a vacuum carafe and a cone filter. That narrowed the prospects quite a bit, and I bought the Cuisinart because it was easily available and (relatively) inexpensive compared to others with the same features. I read the numerous poor reviews but figured it wouldn’t take a rocket scientist to make it work, so I pressed on.

    Sure enough, the pot was defective in a couple of ways.

    1. The instruction booklet says to _fill_ the carafe and pour it into the reservoir. The carafe holds twelve cups and the reservoir holds the same before the small hole in back below the hinge dumps any excess on your counter, so in theory it’s impossible to over fill. So far, so good – but the guy at Cuisinart who designed this pot apparently skipped his junior high science class the day they described how water expands when it is heated.

    Twelve cups of cold tap water expands to about twelve and a half cups when it is raised to boiling. So, if you fill the reservoir according to instructions and heat the water, the carafe will overflow onto your counter every single time. Only fill it to the top of the stainless part.

    2. There’s another reason that it randomly barfs hot coffee all over your counter that is not related to the problem related above. I spent a few hours testing my pot with just water (no coffee) to figure out what was going on. It worked perfectly twice, and put hot water on the counter about a dozen times, starting anywhere from when the carafe was half full to almost full. Suddenly the water would stop running into the carafe as though it was plugged up and start spilling over the side. I took the (patent pending!) lid completely apart to see if something might be getting jammed. It’s pretty clever – there are two plastic and one metal ball to act as valves to let the coffee in and out while blocking steam and heat from escaping. Everything’s a pretty loose fit and not likely to jam – but I finally found the problem (with mine, at least).

    When you fill a container with water, you must let the air out as you do it, so there is also a small vent passage without any ball valves that goes from the inside of the lid to the threaded area on the side of the lid that’s near the carafe handle when the lid is properly tightened. The vent is quite small and exits the lid in a strange way to create a sort of labyrinth to reduce the amount of heat loss. I blew it out with some compressed air and saw something that was plugging it fly out, likely some plastic that fallen in during manufacturing. The vent also seemed somewhat obstructed where it ended, so I cleaned it up a bit with an Xacto knife.

    The coffee maker now works perfectly – apparently the vent was not always letting air escape quickly enough to let the coffee flow in.

    I’m also going to put a few small self-adhesive cork glides from the hardware store under the carafe to boost it up a little and make sure the valve in the bottom of the filter stays open properly, as it seems a little dicey.

    All in all, I like the pot, but for $80, I shouldn’t have to do Cuisinart’s quality control for them. The problems that so many people are complaining about were easy to recreate and repair – it’s really inexcusable that Cuisinart hasn’t taken care of them by now.

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  3. 388 of 420 people found the following review helpful
    1.0 out of 5 stars
    What kind of fool am I, December 23, 2005
    Fred Auerbach

    This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)

    Folks, Let me tell you…. I read all the reviews on this coffee maker before my wife and I decided that; Oh, come on! They must be goofy. How hard can it be to set this coffee pot up correctly to work without spillage; we bought it anyway.

    It worked for a week or so and then dumped the coffee all over the counter and on the kitchen floor.

    “I must have done something wrong”, said the lady of the house. Ok, I’ll try it, said the man of the house.

    It worked… See, all you have to do is.. place the carafe in correctly. Well, I did it for three days and again all over the floor.

    I called the company and a sweetie pie with the “Have a nice day” mentality helped me to calm down and told me that perhaps the cover was defective. They will send me another if I would return mine.

    Wife said no…. order a whole carafe so we will have two when we get company. So 50 dollars later, I have two carafes.

    Wonderful! Now either one will dump the coffee onto the counter after a week or ten days of lulling me into a state of confidence by working fine for 10 days.

    We have a great deal of patience, and we also feel that we are smart enough to find the problem. So we stuck with it trying different filter baskets, and soaking the lids before using…

    It was many months now, and it decided to dump this morning; all over the counter; all over the floor; grinds and coffee.

    The carafe was half filled indicating that it did start out ok and I didn’t misalign anything; but with a mind of its own, it decided that it hated us again today.

    So folks, we got two green garbage bags, one inside the other, and dumped that 99.00 + 50.00 more coffee pot in the trash.

    It isn’t worth the aggravation.

    I tried to find a website for their corporate office, but they haven’t the guts to show any, so this is the only place I could tell you our story.

    I kid you not. We should have believed all the negatives in this product review section.

    I would have loved to return it to Amazon, but after so much elapsed time, it would not have been fair.

    Thank you for listening.

    Fred Auerbach


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  4. 311 of 312 people found the following review helpful
    4.0 out of 5 stars
    Love it!, September 11, 2010
    Jeff Shane (Washington, DC USA) –

    This review is from: Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless (Kitchen)

    Since we don’t usually need a full pot of coffee except on weekends — I typically just grab a Starbucks “Via” instant coffee on the way to work in the morning (a pretty remarkable innovation, by the way) — I was attracted to the hot water dispenser on this coffee maker. I like it particularly because of its 58-ounce capacity — meaning that you don’t have to keep refilling it if you’re just using it once each morning to fill a car mug. My wife prefers tea to coffee, and she loves being able to get a cup of really hot water whenever she likes. (We fill it with spring water, and the results are superb.) I haven’t had any problem with the “add water” light, as another reviewer apparently did. I was concerned about squandering energy by keeping a reservoir of water constantly hot, but it doesn’t. It keeps only about 13 ounces of water at serving temperature; the rest of the reservoir is unheated. It doesn’t take all that much energy to keep 13 ounces of water hot. And if you know you won’t be wanting hot water for a while, you can just turn it off with the on/off button. I had expected it to heat water instantly through some kind of coil system — much like an under-sink unit does — but not so. As a result, if the unit hasn’t been on, there’s about a 3-minute wait for the water to reach the right temperature. I gave it 4 stars instead of 5 because I wish the hot water dispenser were programmable in the way the coffee maker is, but it isn’t. You have to start it manually. (No – you can’t use an outlet timer because the unit has an electronic on/off switch.) I also wish the hot water dispenser had a temperature adjustment (the coffee maker does); the water it dispenses is so hot that I have to wait for several minutes before I can drink any beverage I make with it. Finally, some Cuisinart coffee makers have a strength adjustment but this doesn’t. But these are minor quibbles; it’s still a great appliance. The coffee maker itself works as well as an automatic drip coffee maker can — always a function of trial-and-error at the beginning (what kind and how much coffee you use). It uses a cone filter (#4) — which in my humble opinion always delivers better coffee than the flat filters used in so many other coffee makers — including a lot of Cuisinart models — and the water is sprayed onto the coffee by a showerhead array in the reservoir lid. (Tip for review “Me2″: Pour water into the coffee maker by putting the lip of the carafe on the rear LEFT corner and pour it in that way. It’s a lot easier and you won’t spill any.)

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  5. 160 of 164 people found the following review helpful
    5.0 out of 5 stars
    Even better than I expected., July 2, 2011

    Amazon Verified Purchase(What’s this?)
    This review is from: Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless (Kitchen)

    I looked at a LOT of different coffee makers before deciding on this model. Buying a coffee maker has to be one of the hardest things to buy. The problems come in because everyone has a different take on what coffee is supposed to taste like and unfortunately many of them are dead wrong. The most important thing for anyone that really enjoys coffee the way it is supposed to be made is that the water heats up to a sufficient temperature (greater than 190 degrees). This allows for the best flavor to be extracted from the coffee ground without that bitter taste that you get when the temperature is too low. Since most people don’t know that you don’t find that information in most reviews. I found that information in the good reviews for this product and it had an overall rating of 4.5 at the time that I purchased it but I was a bit concerned with some of the bad reviews. They pointed to things like the carafe leaking, the hot water dispenser side leaking or not functioning correctly, bad tasting water, etc. Well, I’m happy to report that I have not seen any of these problems.

    1) Hot water dispenser heats water to 185 degrees. This is perfect for anything you might want to use it for.
    2) The coffee maker side heats the water to about 200 degrees. This is GREAT for making a really good cup of coffee.
    3) The coffee temperature allows the coffee too stay warm even after I add half & half.
    4) The lid on the carafe is NOT hinged which means that it doesn’t flop around when you’re pouring and it doesn’t have a flimsy hinge to break.
    5) The hot water dispenser side is HUGE, much larger than it looks in the pictures. That is why I’ve uploaded some pictures with mugs sitting on it and my tape measure showing the actual size. It fits both very wide and very tall mugs.
    6) The auto-off setting is adjustable from 1-4 hours. This is great for my mom who likes to brew a pot and drink it all morning.
    7) The indicator lights on the hot water side that let you know when the water is ready and when you need to add water are great.
    8) Indicator light lets you know when it is time to clean the unit.

    1) I’m not really sure how much safer the safety lock is on the hot water side. Anyone that can reach the lever can EASILY slide that safety lock to the left.
    2) This is a small nitpick but pointing out small things like this show how much I really like this coffee maker. In order to set the clock you switch the switch to Clock and then hold down the HR button until the time starts blinking. What else am I going to do while I have the switch set to Clock? Why do I have to hold down that button too? The only reason this actually bugs me is because if you hold it down a split second too long it will begin to change the hour. So if you only wanted to change the minute it can be annoying.
    3) This is only a con at first. The first time you pour water into the coffee side the angle of where you have to pour it makes you feel like you’re going to spill it. Not to worry though. The design of the carafe and the fact that the flipped up lid will catch the water if you go to far make it really easy. Just don’t hesitate and you’ll find that it is as easy as pie to pour the water in.

    Finally, this thing makes a GREAT TASTING cup of coffee. I can’t believe I finally have a drip coffee maker that I enjoy using. Prior to this any time I wanted a good cup of coffee I would break out my French Press.

    Feel free to let me know if you have any questions. I’ll be glad to check it out and get back to you.

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  6. 141 of 147 people found the following review helpful
    2.0 out of 5 stars
    Works great for coffee,, hot water needs a redesign, May 21, 2011

    This review is from: Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless (Kitchen)

    This machine was to make both the coffee hound and the tea lover in our family happy in the morning. Only one of us is happy.. No complaints at all with the coffee maker..
    The hot water dispenser has a strong bad taste that I cant get rid of with repeated vinegar or the 1 cup of lemon juice suggested by the customer service representative.. She had heard my story many times before..
    The taste is similar to drinking out of a garden hose. The customer rep assured me that the insides are stainless steel and not plastic. I think there may be some quality control issues…
    Even if I could get the bad taste out, the dispenser will only release 16 oz of water for the 32 oz you must put into it. This leaves 16 oz to sit until the next day to be reheated when you add 16 oz of new water.
    You must always put in 32 oz to get out 16 oz. If you put in any amount less than 32 oz, the “add water” light will come on after only 6 oz drawn out..The machine will not let you take more than this out–even thought there is plenty more inside of it.
    Consequently the new water put in always mixes with the old water that is both stale and bad tasting. Who wants day old water that has the taste diminished further by reheating?
    I see this as a big design flaw that requires you to take the entire machine to the sink, pull the very ergonomically incorrect and difficult plug out of the bottom and manually drain it… The manual tells you to do this if the water has been in the dispenser a week or more…
    There always will be water in the dispenser a week or more.. yuck..
    I say back to the drawing board with this item..
    Not what I expected from Cuisinart…

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